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Please see below a list of articles matching your search term "Collecting Feedback".
In your Dashboard, select 'Collect' Menu and then choose 'Upload a testimonial' from the drop-down …
Put all the forms into a suitably sized envelope/jiffy bag Tape a blank feedback form to the f…
It can take our moderation team up to 48 hours to manually upload and moderate feedback cards. Feedb…
Yes, texts are free to both you and your customer* when sending within the UK through the Working F…
Yes, if you want to send out feedback requests to a large number of customers all at once, you can. …
Please refer to the table below: We can accept: YES We can't accept: NO Thank-you cards w…
From the menu at the top of the screen, select 'Collect' and then choose 'Ask by QR code' from the…
Choose 'customise' from the menu at the top of the screen Click 'email templates' from the dro…
Go to your Dashboard directly here's the link Visit Dashboard On the menu bar at the top of the sc…
Yes, you can. By changing the name of the sender to yours it will greatly improve the likelihood tha…
The default text service 'Quick Text' sends a single text to your customer. The Quick text contains …
A BCC (Blind Carbon Copy) request allows you to add your unique review invitation address into the B…
From the menu at the top of the screen, select 'Collect' and then choose 'Purchase QR stand' from …
It can be especially frustrating when asking your customer the standard opt in question 'Are you h…
Select 'share' from the menu bar at the top of the screen Select 'integrations' from the drop-…
Select 'share' from the menu bar at the top and choose 'integrations' from the drop down Click …
No, we cannot put reviews collected via our Working Feedback online form or sms service onto Google,…
Simply login to your dashboard Select 'Share' from the menu bar at the top and choose 'Integrations…
Yes, by default we will always send 2 prompt emails (the first 3 days after initial send, and the se…
Sometimes you'll receive a review through that you want to follow up with the author, but they have …
Ask around the office/practice to see if someone else set up the account. If there is no recollectio…
This explains how to use a gmail/googlemail account (personal or professional) to claim a business. …
Yes, absolutely, you're guaranteed to get more Google reviews when using the Working Feedback suite …
This means you have not collected any feedback within the month. Start collecting some feedbac…
You can submit a support ticket by selecting your name in the top right hand corner, then choosing…
Yes, it can be quite a challlenge to ensure that important emails are reaching you and there are so …
The possible reason that this might be going to spam is because your emails are coming from Working …
From the menu at the top of the screen, select 'review' and, click on 'rejected reviews' This w…
From the menu at the top of the screen, select 'review' and, click on 'restricted reviews' This…
Select 'share' from the menu bar at the top of the screen Select 'web features' from the drop-…
Select 'share' from the menu bar at the top of the screen Click 'social media' from the drop-d…
Select 'analyse' from the menu bar at the top of the screen, and select 'reports & spreadsheets' f…
Yes, we do. You can view the FFT data we have collected for you by: Choosing 'Analyse' from t…
Choose 'customise' from the menu Click 'Your products and services' from the drop down Cli…
Originally, you will have been emailed a direct link to your Working Feedback Dashboard together wi…
We carry out major service upgrades once a month. If you are logged into the dashboard when one of …
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